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Your battery capacity is different from mine, can I still use yours?

Yes, it is possible. The battery capacity will not affect its compatibility. A larger capacity battery will only provide power to your device for a longer period of time before you need to charge it. However, in addition to capacity, checking size and weight is also important because sometimes larger capacity batteries may have larger volumes, even if they are compatible, they may not be practical for certain uses.

I have seen different types of batteries, such as 6-cell, 9-cell, and even 12 cell batteries. What are they?

This number represents the number of individual battery cells that make up the laptop battery. The more battery cells there are, the higher the battery capacity. Usually, the battery with the smallest number of battery cells is the standard battery that comes with laptops. 9-cell or 12 cell batteries are expandable, higher capacity batteries that can provide you with longer running time on a single charge. Before purchasing more batteries, you need to weigh their benefits against the additional size and weight, especially if you carry your laptop with you all day.

What is the charging status of the delivered battery?

Battery cells are usually charged during the production process to verify their working condition. The battery must be charged before first use. Nickel cadmium batteries must be discharged beforehand to avoid memory effects.

Can the battery or charger be compatible with different models of mobile devices?

Some batteries are compatible with different brands, for example: Nokia BLC1 phone battery can be used for multiple models (Nokia 331033303350...).

What is the lifespan of the battery?

The battery life depends on the type and frequency of use of the device. For example, the actual battery running time of a laptop depends on the power requirements of the device. The use of screens, hard drives, and other accessories can result in additional battery consumption, effectively reducing battery running time. The total operating time of the battery also depends on the design of the equipment.

What is the difference between nickel cadmium batteries, nickel hydrogen batteries, and lithium-ion batteries?

NiMH (nickel hydrogen) and NiCd (nickel cadmium) are the two oldest chemical batteries. The main differences between these two types of batteries are capacity, memory effect, and environmental friendliness. NiMH batteries have large capacity, no memory effect, and are environmentally friendly. Li ion is currently the most popular chemical battery. The energy generated by Li ion batteries is the same as that of Ni MH batteries, but they are much lighter in weight. This can result in significant differences in devices such as lawn mowers, medical equipment, two-way radios, barcode scanners, or laptops, as batteries make up a significant portion of the total weight.

Can I change or cancel my order?

If you want to change or cancel your order, please contact us within 2 hours after placing the order. But if the order has already been shipped, it cannot be cancelled or changed.

Can I ship to an address other than the billing address or confirmed address?

Yes, we accept changing your delivery address. After confirming the payment, please inform me of your correct delivery address via email as soon as possible, and we will check it as soon as possible. thank you.

What is the shipping cost?

The shipping cost varies depending on the transportation company, delivery area, and total purchase amount. You can check the shipping details.

I just placed an order and the payment has been settled. When to ship?

Orders are usually shipped within 3 working days after placing the order (see processing).

Why have I never received your order confirmation email?

Check the spam folder of your email.

I have received a shipping confirmation email. Where can I track my package?

You can track your package on the post office website in your country/region.

What should I do if the product has a defect and needs to be returned or exchanged?

Please send an email to apply for RMA, and you will soon receive an email containing only the RMA description. Please package the returned product according to the instructions and return it to us. After receiving the return, we will send you a replacement product. The refund will be reflected in your account upon request.

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